Payment Policy
At Winvey, we offer secure and flexible payment options to ensure a smooth checkout experience.
We currently accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Venmo
- VISA
All transactions are processed securely and your payment information is encrypted. You will not be charged until your order has been confirmed and processed.
CURRENCY
All transactions on our shop are processed in Australian Dollars (AUD $).
TAX CALCULATION
Please be informed that taxes, if any, will be calculated and added to the price during the checkout process. Therefore, there will be no sales tax.
PAYMENT SECURITY
Your payment security is our priority. All payment transactions are encrypted and securely processed to protect your personal and financial information.
PAYMENT AUTHORIZATION
By placing an order on our shop, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).
ORDER CONFIRMATION
Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.
PAYMENT DISPUTES
In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance.
PAYMENT PROCESSING TIME
Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.
PAYMENT FAILURE
Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.
PAYMENT POLICY UPDATES
We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.
CONTACT INFORMATION
Winvey
14 Currawong Street, Doolandella QLD 4077, Australia
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Contact Form: Click here
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Email: contact@winvey.com
- Phone: +61 8 7100 3299
CUSTOMER SUPPORT HOURS
- Monday to Friday: 8:00 am – 5:00 pm AEST
- Saturday and Sunday: Closed